Patient First
Quality Conscious
Empathy
Collaborative Care
Can I be treated over a video consultation?
Suitable medical conditions
- Upper respiratory tract symptoms
- Coughs
- Sore throat
- Flu-like symptoms
- Potential urinary tract infection (UTI) – pain on passing urine, increased
urination, mild to moderate flank or low abdominal pain - Gynaecological symptoms
- Blood test requests
- Sexual health screens
- Travel advice
- Musculoskeletal system pain
- Headache
- Acute gastroenteritis
- Eye complaints
- Fatigue/tiredness
- Skin lesions and rashes
- Mild skin infections
- Itching
- Dizziness
- Acid reflux or heart burn symptoms
- Ear complaints
- Gastrointestinal illnesses, such as vomiting and diarrhoea with mild dehydration
- Allergic reaction without swollen lips/breathlessness/wheeze
Unsuitable medical conditions
All Medical Emergencies.
Any problem that could cause death or permanent injury if not treated quickly – please call 999 or go to your nearest Accident and Emergency if safe to do so immediately.
This includes chest pain – especially if accompanied by sweating, nausea, vomiting, breathlessness, radiating pain to the arm or neck.
Irregular or very fast heartbeat – especially if accompanied by dizziness, chest pain or breathlessness
Below is a non-exhaustive list:
- Difficulty in breathing or bluish tinge to lips, skin, fingertips, or nail beds
- Croup
- Coughing up blood
- Stroke symptoms – e.g. facial drooping, arm weakness, speech difficulties.
- Severe abdominal pain
- Vomiting blood
- Fever associated with a rash or feeling very unwell
- Fever, e.g. above 38.0C or 100.42 F in a child younger than 90 days (3 months) old
- Severe neck stiffness or rash along with a fever
- Feeling unwell with a new rash
- Choking
- Severe bleeding, including nose bleeds, that doesn’t stop after 10 minutes of direct pressure
- Lacerations/wounds with bleeding that won’t stop
- Fainting
- Broken or displaced bones
- Swallowed poison – accidental or deliberate
- Overdose of medication – accidental or deliberate
- Burns
- Sudden loss of vision in one or both eyes
- Repeat prescription request
- Seizure lasting more than 2 minutes in a child with.no prior history of a seizure
- A head injury associated with decrease in level of consciousness, confusion, headache, vomiting, irritability, difficulty walking
- Loss of consciousness
- Swallowed object with difficulty breathing or swallowing
- Eye pain
- Any venomous bites or stings with spreading local redness and swelling, or evidence of general illness
- New or worsening psychiatric or behavioural health issue
- Severe worsening of most chronic illnesses such as diabetes, asthma, etc.
Travel Advice
It is important that you seek advice about vaccinations (immunisations) and other medicines well in advance (at least four to six weeks) before your trip. This is because vaccines and anti-malaria medicines need time to provide protection before you go on your trip. The medication needed for an area can change, depending on current health protection advice, so even if you’ve visited an area before, you may need different medicines now. At Dr to You we do not administer vaccinations. However, we will be happy to advice on the most suitable vaccines or prescribe medicines such as anti-malarials.
Medication
Your Dr to You doctor will be able to issue many medications as a PRIVATE PRESCRIPTION if they think it is clinically appropriate. For your own safety, and with your consent, we routinely like to keep your NHS general practitioner updated with any prescriptions we make, unless in the case of medications to treat sexually transmitted infections if you do not give consent to notification.
For your own safety and in accordance with General Medical Council (GMC) guidelines your doctor will not be able to issue you certain medications:
- Antipsychotics (e.g. quetiapine, haloperidol)
- Controlled Drugs (e.g. tramadol, morphine, sleeping tablets)
- Central Nervous System stimulants (e.g. ADHD medications)
- Immunosuppressants and other medications that require clinical monitoring (e.g. steroids, methotrexate, fertility drugs and cancer treatment drugs)
- Strong opioid painkillers
What can I book a
consultation for?
- Medical symptoms and conditions
- Medications
- Blood or Other Laboratory Test
- Radiology Investigations
- Travel Advice
- Sick Note
- Many more
